Welcome to Remedy Support

Stay Independent,
Safely at Home.

From daily companionship to 24/7 live-in care and specialist medical staffing. We provide flexible, person-centred support tailored entirely around you.

A Remedy Support caregiver smiling with a client

Highest Standards

CQC Registered & Compliant

4.9/5.0
Highly Rated
CQC
Registered Provider
Fully Vetted Carers
24/7 Support
Flexible Care Plans
Advice & Support

Frequently Asked Questions

Everything you need to know about setting up care with Remedy Support. Clear, transparent answers for your peace of mind.

How quickly can care start?
Care can often begin within 24–48 hours depending on your needs, location, and the type of support required. We carry out an initial care assessment to ensure we provide safe, person-centred care tailored to the individual. Emergency and urgent care packages may also be available.
Are carers DBS checked?
Yes. All carers undergo enhanced DBS (Disclosure and Barring Service) checks before working with clients. Our team also completes mandatory training, reference checks, right-to-work verification, and ongoing professional development to ensure high standards of safe and compassionate care.
What areas do you cover?
We provide home care and live-in care services across Surrey, Hertfordshire, Hampshire, Warwickshire including Windsor, Maidenhead, Marlow, and Beaconsfield. Please contact us to confirm availability in your area.
Do you offer live-in care?
Yes. We provide professional live-in care services for individuals who wish to remain safely and comfortably in their own homes while receiving full-time support. Our live-in carers can assist with personal care, companionship, medication support, meal preparation, mobility assistance, and daily routines.
Can care be temporary?
Yes. We offer flexible short-term and temporary care services, including respite care, post-hospital recovery support, holiday cover for family carers, and trial care arrangements. Care can be arranged for a few hours, overnight, short-term, or long-term depending on individual needs.
How are carers matched with clients?
We carefully match carers based on care needs, personality, language preferences, experience, and compatibility wherever possible to help build trusted relationships and continuity of care.
How do you monitor care quality?
We carry out regular spot checks, care reviews, staff supervision, and client feedback monitoring to maintain high standards of care quality and compliance.
Is your agency CQC registered?
Yes. We are committed to delivering safe, effective, caring, responsive, and well-led services in line with Care Quality Commission (CQC) standards and regulations.

Unsure which option is right for you?

Speak directly to our care assessment team. We provide free, no-obligation home visits to discuss your specific needs and create a tailored care plan.